After holding charges in 2020, water and wastewater bills will increase from the start of 2020
Guernsey Water has confirmed they are increasing water and wastewater charges and say this is to reflect growing cost pressures on the business. The rises will come into effect from January 2021.
Managing Director, Steve Langlois, said: “Our rates reflect the cost of providing services to our customers as well as the cost of investment in the infrastructure that delivers these services to our customers as well as the cost of investment in the infrastructure that delivers these services.”
Charges for metered water will rise by 2.02%, from £0.99 per cubic metre to £1.01 per cubic metre, and unmetered increases by 3.57%, from 0.28 to 0.29 per TRP Unit. The change in the metered rates represents an annual rise of 1.01% (TRP – 1.77%) since 1 January 2019.
Charges for wastewater will change by 2.14%, from £1.87 per cubic metre to £1.91 per cubic metre for metered customers, with wastewater standing charges changing from £24.17 per quarter to £24.77 per quarter.
This will result in an overall rise of 2.06% in the combined water and wastewater bill for the average metered customer.
“We work hard to make our business as efficient as possible by managing costs carefully. This means that, on average, a metered customer pays just £1.23 per day, but we are seeing increases in some costs that are difficult to control, so customers will see a small rise in their overall bill next year,” added Mr Langlois.

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