The Resolution Centre has launched a new survey to gather feedback on how family mediation services can be improved in Jersey.
Islanders who have sought support in resolving family disputes are invited to give feedback on the island's services.
The survey explores how services helping with separation, divorce or child arrangements, can be changed to better fit families' needs.
CEO Howard Le Cornu says for the centre it is important to understand what is and is not working well.
"Mediation is such a good way of resolving problems, especially for divorcing or separating couples.
"It's much cheaper, much quicker.
"We need to make sure, and our aspiration is to make sure it's being done to the highest quality that we can possibly do."
The Resolution Centre also wants professionals to fill out a survey, to get their opinions and experiences working in Jersey.
Mr Le Cornu says professionals in particular have the best insight into the ins and outs of the service.
"Whether that's in the probation service, family lawyers, in family courts, or other areas that see family mediation at work.
"They will have the best long-term knowledge on what can be improved and what we can do better."
For the first time in Jersey, the Resolution Centre will start training family mediators.
Howard Le Cornu says there are particular nuances for family mediation in the island, as family law differs in England and Wales.
"We've become aware, mostly anecdotally in their work, that the need to ensure mediators are really trained well to the provisions of the family law, but also as mediators is really important."
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