Changes to make Elizabeth Terminal 'more comfortable' for ferry passengers

Monday, 10 March 2025 at 09:00

The terminal building at St Helier Harbour is being reconfigured to provide better, more comfortable facilities for departing ferry passengers.

Ports of Jersey says Elizabeth Terminal - designed in the 1970s and built in the 1980s - is no longer adequate for the increasing number of foot passengers travelling to and from Jersey on high-speed ferries.

It has acknowledged that, at peak times, the departure area becomes crowded and there is a lack of adequate facilities for people with disabilities after security.

The planned changes will create a departure lounge for passengers after they have cleared security. There will be extra seating, and an al fresco area.

The Shipyard will provide refreshments, a children’s play area and facilities for passengers with disabilities.

Port Operations and Security Manager, Robin Fitzgerald, said:

“We know the current facilities for foot passengers are not always comfortable during peak times, and we want to provide a departure lounge where our customers can sit down, relax and access refreshments before their ferry departs. This modification of the terminal will extend the area after security and create a pleasant waiting area where travellers can enjoy the amenities before boarding their ferries. “

The work is due to be completed by the end of May, in time for the summer season. However, whilst work is underway there will be temporary fencing inside the terminal building and less space.

Ports of Jersey has plans to replace Elizabeth Terminal as part of a much bigger overhaul of St Helier harbour, but says this work will 'significantly improve' passengers' experience in the meantime.