Blue Islands' Waive Charges For Those Affected By Thomas Cook

Tuesday, 24 September 2019 12:21

Blue Islands are also waiving change fees and fare differences to assist islanders and travelers affected by the collapse of Thomas Cook.

The news comes following an announcement from States-owned Aurigny, saying that they would relieve those affected by the collapse of the travel company for the next two weeks of any additional fees or change charges.

Blue Islands says once you have re-arranged your trip you should immediately contact their Customer Care team at customercare@blueislands.com or, if in an emergency, on 01234 589200.

The airline says they will try to re-book anyone facing disruption on another Blue Islands operated flight, subject to availability, whilst cancelling all change fees and any fare differences that would usually apply.

If Blue Islands are unable to re-arrange travel plans, whatever the reason may be, the firm has said there will be an option to hold flights for a period of six months.

The firm has asked that you have traveled by the 23rd of March, 2020.

The Channel Islands-based airline also say they are sorry to learn that Thomas Cook has ceased trading, and their thoughts are with staff and customers affected.